Shipping policy
PROCESSING TIMELINE
Every piece in our collection is carefully selected, hand-inspected, and beautifully prepared to order. Please allow 1 to 3 business days for our studio to fulfill, pack, and prepare your order for shipment.
SHIPPING CONFIRMATION TIMELINE
Once your order has been hand-wrapped in our custom signature packaging, it is handed over to our premium courier services.
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Standard Domestic Shipping: 3 to 7 business days.
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International Shipping: Delivery times vary by destination, typically arriving within 7 to 14 business days.
Please note: Shipping times are estimates and do not include initial processing windows, weekends, or statutory holidays.
TRACKING YOUR ORDER
As soon as your order departs our fulfillment center, a confirmation email containing your tracking number and a direct tracking link will be delivered straight to your inbox. You can monitor your package’s journey from our hands to your doorstep in real-time.
You will receive a shipping confirmation email with a tracking number between 3-7 business days after placing your order. If you have not received this email after 7 business days, please contact us at support@houseofkensington.com
They will be happy to assist you further!