Return Policy
What is the return policy?
You may return with ease! If your order arrives damaged, defective, incorrect, or you receive the wrong item, please contact us within 14 days of delivery at returnsandregrets@houseofkensington.com with your order number and photos of the issue if you need additional assistance with your return or exchange.
Can I cancel or change my order?
Because orders are processed quickly, cancellations or changes cannot be guaranteed. If you need to update your order, please contact helpme@houseofkensington.com as soon as possible, and we'll do our best to assist before your order is processed.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.